Technical Service Portfolio
Radio System Design
TES is independent of radio hardware manufacturers and has detailed knowledge of all current radio products and standards. This means we can truly advise upon the best bespoke design solution for you.
Consultation
The key to delivering operational benefits lies in understanding your needs. We learn about your business.
Coverage Planning
We model your RF environment. For this we use sophisticated software, survey results, & many years of RF experience.
System Design
A TES designed and documented radio system will incorporate a future proofing plan, and will have fully assessed capacity, proven integrations & RF coverage.
System Integration
Extend globally via a cellular interface and smart devices, connect to a telephone/pa system, alarm panel or control computer.
TES are experts in radio for pure data transmission or a combination of voice and data applications.
System Deployment
TES prides itself on the quality of its project management and range of on-site services.
Project Management
Our Project Managers focus on on-time delivery, budget control & risk mitigation.
Your project manager will be Prince 2 standard.
Installation & Testing
Working at your site is a privilege.
Our teams are fully site trained & wear TES uniforms. We have experience of the most demanding environments.
Having install, mast rigging and radio engineering teams makes us a true full-service partner.
Documentation & Training
You will know your project is progressing as planned.
Key stages of progress are accompanied by formal submissions. These include:
Site Survey Report
Design Specification
Factory Acceptance
Site Acceptance
Your system will be accompanied by:
User Manual
Configuration Files
Training Materials
We provide training at TES or onsite to users with interactive sessions & bespoke materials.
Security Sensitive Assignments
Project delivery and on site works for data sensitive clients.
Security Cleared Engineers
Full team of project delivery, engineering and rigging personnel with UK Security Clearance.
MOD Deployment Experience
Long term experience of solution design, documentation and delivery at MOD sites.
Managed Services
Complete peace of mind. TES formulate a comprehensive service package where we act as your own internal radio communications department.
Managed Service
Enjoy the benefits of out sourcing with the confidence that comes with engaging technical experts.
System Optimisation
As your system environment changes over time the RF performance can be impaired. Tuned frequencies can drift and configuration settings be altered over time.
Radio Frequency Optimisation
TES are experts at assessing existing systems and returning them to optimal performance. TES can optimise all generations of radio technology from all main brands.
Scheduled Maintenance
Subscribing to TES maintenance means that you know your system will function as prescribed for years to come and that you can really rely on its operational benefits.
Scheduled Maintenance
A TES maintenance regime pro-actively works to prevent service affecting faults. We measure our success based on the performance of your system.
24/7 Remote & Onsite Support
TES clients often operate mission critical systems. We are with you each day, every day.
Onsite Support
Service levels are tailored to your needs. We offer SLAs of between 2 and 24 hours.
We offer a secure web interface for raising fault reports. This means you can monitor the progress of your calls in real time.
Remote Diagnostics
TES remotely connect on a daily basis to monitor performance. Pro actively identifying and fixing faults prior to impacting on operations.
24/7 Service
Our engineers are on call 24/7/365.
Consultancy & Training
Thirty years of radio system deployment experience uniquely positions TES to proved a full range of consultancy services.
Expert Advice
Whether it is assessing a new radio technology, analysing your system performance, or assessing proposals we offer consultancy and training for all systems including current and legacy technology.
Training
We offer onsite training, and also have extensive facilities at Lancaster House to offer Consultancy and Training for up to 25 people at a time.
Off site training permits focus, and allows attendees to learn without affecting live systems.
System Assessment
Your system may not need to be replaced. TES system optimisation can recover and enhance functionality on existing radio systems.
Health Checks
TES are experts at returning systems to optimal performance and/or developing your system to meet current business needs.
We have long experience of all generations of mobile radio communications and radio technology from all main manufacturers.
Upgrade Roadmaps
Radio system hardware is generally high quality with a long serviceable life and many elements of a system can be retained and used, even in the event of a technology refresh.
With expert knowledge of legacy and current technology, TES is perfectly placed to work with you to devise an optimal system upgrade plan.
Phased System Upgrades
Inter generational compatibility means you can upgrade your radio system in phases. This can save money and manage risk.
Risk Management
Upgrade plans reduce the risk of obsolescence and degraded performance.
However, as technology advances, upgrading your system need not involve a large capital outlay.
Cost Budgeting
Scalability & technology road maps give you peace of mind and return on investment.
Even for existing systems, we often suggest phased upgrades & replacements.